Ma'am, you cannot have a free 12 oz. Mango or Berry-Pomegranate freddo. As the e-mail printout you have proffered as proof clearly states (in the same typeface, color, and size), the free 12 oz. freddos were offerered today between the hours of 2 and 3 pm. At present, the time is 6:07. However, the e-mail is still good for a two-for-one on the medium size...yes, I understand you 'drove all the way over here' for this deal. (This fact does not entitle you to partake of a promotion that is four hours expired; it merely proves you are a dullard, the sort of penurious lummox that would spend four dollars in gas to redeem a promotion worth $2.50.) However, as the e-mail clearly states...the manager is not on duty at present, but I can refer you to my shift lead.